Swisscare Europe Ltd.

You have tried to purchase an insurance product provided via Swisscare with your credit card. Due to some technical problems, you have not received the ins...

Thank you for your email.  We confirm the cancellation of your policy PolicyXXX, and the amount of € xxx has now successfully been refunded to your cred...

Thank you for your email. Your request for refund has been brought to my attention. After double verification with the credit card company, we have been...

The payment for the insurance has not been received yet. We will issue your insurance certificate as soon as the payment has been credited to our bank acco...

Thank you for your message. Unfortunately we are no longer able to modify the dates of an insurance policy that has already been purchased. You will...

The insurance policy can be canceled and a refund claimed if all of the following conditions are met: a. The insurer is willing to accept the cancellation ...

Covid-19 medical coverage is included in the current plan. We remain at your disposal for any further queries. Thank you.

The insurance deductible is a fixed sum at the expense of the insured in the case of a claim covered by the chosen insurance policy. The general insurance c...

Thank you for your email.   Due to the GDPR, we (insurance broker), we don't process any medical data relating to claims.  Please note that this emai...

Thank you for your email. Your enquiry has been forward to the insurer.  In the case of an urgent inquiry, you can contact:  CLÍNICUM Passeig de G...