FAQ

CLINICUM - ISIES - Medical Directory in Spain
If you require medical treatments while in Spain and you can simply click on the appropriate link provided below according to your place of residency. Withi...
Fri, 6 Dec, 2024 at 10:19 AM
CLINICUM - ISIES - Dental Medical Directory
If you require dental medical service, you can simply click on the appropriate link provided. You could present your digital or physical insurance card to t...
Fri, 6 Dec, 2024 at 10:19 AM
CLINICUM - ISIES - Medical Emergency in Spain
In case of an emergency, you contact the 24/7 URGENCIES.  Emergency means a case in which the insured party cannot wait for the normal services of the insu...
Fri, 6 Dec, 2024 at 10:19 AM
CLINICUM - ISIES - Medical emergency outside Spain
Medical emergencies and illnesses occurring during the trip are covered anywhere in the world up to a limit of 15.000 € and during the first 90 days since t...
Fri, 6 Dec, 2024 at 10:19 AM
Forward Swisscare CH
Your enquiry has been forward to our team in Switzerland.  You will be contacted shortly. If the enquiry is urgent for you, you can contact directly...
Fri, 6 Dec, 2024 at 11:59 AM
GJEN - claim procedure
To submit your claims please proceed as follows: Claim procedure by online account / Swisscare App 1. Log in to personal account online at www.swiss...
Fri, 6 Dec, 2024 at 10:19 AM
GJEN - Claim Delete message
Thank you for your email. Due to the GDPR, we (insurance broker) no longer receive medical data that is directed to this email address. Please note tha...
Fri, 6 Dec, 2024 at 10:19 AM
GJEN - Forward claim service
Thank you for your email.   Your medical enquiry has been forward to the claim service.  If the issue is quite urgent for you, you may use the following ...
Fri, 6 Dec, 2024 at 10:19 AM
GJEN - Forward Medical Emergency Service
Thank you for your email.   Your medical enquiry has been forward to our medical / emergency assistance team. You will be contacted via email or phone...
Fri, 6 Dec, 2024 at 10:19 AM
GJEN - Forward Medical Emergency Service
Thank you for your email. Your medical enquiry has been forward to our medical / emergency assistance team. You will be contacted via email or phone sh...
Fri, 6 Dec, 2024 at 10:19 AM