Thank you for your email.
Your medical enquiry has been forward to the claim service.
If the issue is quite urgent for you, you may use the following information to contact directly:
Gjensidige - Claim Service
Brivibas str.39
LV-1010
Riga Latvia
Tel: +371 67 11 2222
Email: personu.atlidzibas@gjensidige.lv
The information is also available in your myswisscare acount.
Any further queries please do not hesitate to contact us.
Thank you.