FAQ
If my consultation has helped you, please take less than a minute to rate and leave a comment here. I would really appreciate it! We want to provide you ...
Fri, 6 Dec, 2024 at 11:59 AM
We hereby confirm that we have received your payment of EUR xxxx on xxxxx. Unfortunately there is a difference to the premium owed which is: EUR xxxx. W...
Fri, 6 Dec, 2024 at 12:00 PM
Thank you for your email. In order to re-activate your online account, please kindly refer to the following instruction, 1. Go to https://my.swisscare....
Fri, 6 Dec, 2024 at 10:19 AM
A new online account activation link has just sent to you per email. Please kindly check your junk/spam box if you do not find it in your inbox. You may r...
Fri, 6 Dec, 2024 at 10:19 AM
Please kindly find the insurance policy attached. We remain at your disposal for any further queries. Thank you.
Fri, 6 Dec, 2024 at 10:19 AM
To submit your claims please proceed as follows: Claim procedure by online account / Swisscare App 1. Log in to personal account online at www.swisscare....
Fri, 6 Dec, 2024 at 10:17 AM
Thank you for your email. Your enquiry has been forward to our medical / emergency assistance team. You will be contacted via email or phone shortly. In ...
Fri, 6 Dec, 2024 at 10:19 AM
Thank you for your email. Your enquiry has been forwarded to the claim service. In urgent cases please use the following contact information below: Adv...
Fri, 6 Dec, 2024 at 10:16 AM
Thank you for your email. Your enquiry has been forwarded to the insurer to sign the confirmation. We will contact you if there are any updates. ...
Fri, 6 Dec, 2024 at 10:16 AM
Thank you for your email. We confirm the cancellation of your policy ISIG-XXXXXX as of XX.XX.XXXX. Thank you for your trust in choosing SWISSCARE.
Fri, 6 Dec, 2024 at 10:19 AM