FAQ

Google Review international
If my consultation has helped you, please take less than a minute to rate and leave a comment here. I would really appreciate it! We want to provide you ...
Fri, 6 Dec, 2024 at 11:59 AM
LLB partial payment
We hereby confirm that we have received your payment of EUR xxxx on xxxxx. Unfortunately there is a difference to the premium owed which is: EUR xxxx. W...
Fri, 6 Dec, 2024 at 12:00 PM
Online Account - Password recovery
Thank you for your email. In order to re-activate your online account, please kindly refer to the following instruction, 1. Go to https://my.swisscare....
Fri, 6 Dec, 2024 at 10:19 AM
Online activation link
A new online account activation link has just sent to you per email. Please kindly check your junk/spam box if you do not find it in your inbox. You may r...
Fri, 6 Dec, 2024 at 10:19 AM
Send certificate
Please kindly find the insurance policy attached. We remain at your disposal for any further queries. Thank you.
Fri, 6 Dec, 2024 at 10:19 AM
ADVIGON - Claim Procedure
To submit your claims please proceed as follows:  Claim procedure by online account / Swisscare App 1. Log in to personal account online at www.swisscare....
Fri, 6 Dec, 2024 at 10:17 AM
ADVIGON - Emergency Services - Forward Medical Emergency Assistance
Thank you for your email. Your enquiry has been forward to our medical / emergency assistance team. You will be contacted via email or phone shortly. In ...
Fri, 6 Dec, 2024 at 10:19 AM
ADVIGON - Forward claims
Thank you for your email. Your enquiry has been forwarded to the claim service.  In urgent cases please use the following contact information below:  Adv...
Fri, 6 Dec, 2024 at 10:16 AM
ADVIGON - Forward insurance confirmation
Thank you for your email. Your enquiry has been forwarded to the insurer to sign the confirmation.  We will contact you if there are any updates.  ...
Fri, 6 Dec, 2024 at 10:16 AM
ADVIGON - ISIG cancellation confirmation
Thank you for your email. We confirm the cancellation of your policy ISIG-XXXXXX as of XX.XX.XXXX. Thank you for your trust in choosing SWISSCARE.
Fri, 6 Dec, 2024 at 10:19 AM